What are your features to stand out of your business?
We are professional service, not freelance. We have been trusted by our previous clients and provided excellent services to them. This is because we are reliable, punctual, responsive, and responsible. In addition, our turn-around time is fast. In most cases, we process photos over night and deliver photos within 3 business days. Even for wedding photography, we normally deliver within a week or two. Last but not least, proven quality of work with a 4.9 star reviews from over many satisfactory clients is what we are proud of. 

​Why can't I find price information on your website?
Our services cover a broad range of photography areas and each area is unique, so we believe that a tailor-made project scope will mostly cope with client's needs. And, we work around your time, location, and even budget. Give us a call (832-426-2644) or email (contact@albertchenphotography.com) us to discuss. 

What kinds of clients do you serve?
We serve clients in all kinds. No matter what your color, nationality, or ethnicity is, we equally treat and fully respect every client we serve. We take pride in having served a great mixed of clients in the past. 

Do you do destination wedding photography?
No, we currently do not focus on destination wedding photography but will accept one if there is a good fit.

Do you also provide videography or cinematography service?
Yes, we do both. Contact us for sample work.

Do I get every photos you take?
No. We only deliver satisfactory photos judged by us. Unsatisfied shots, such as people blink or mouth open during candid or group shots, will not be delivered. ​

What's your service areas?
We serve greater Houston and surrounding cities including Sugar Land, Katy, Missouri City, Richmond, Bellaire, Cypress, Pearland, Spring, Woodland, Tomble, and even Conroe. Any location within 15 miles radius, the trip charge is free. ​We also serves at other cities in Texas with reasonable trip charge. 

If I purchase the photos, do I own the copyright?
For all the photos we took, Albert Chen, retains the copyright even if you purchase a digital copy. However, in many cases, we exercise a photo release to our clients. The photo release allows you to use the photos for any purposes (like sharing to social media, reprint if the photo print right is purchased) but not for resale or to be used by a third party for commercial purpose. Any commercial use of the photos, please contact us for detail information. 

Do you require deposit? Is it refundable?
Yes, we require 50% of the total fee as deposit. The deposit will be stated in the contract and is non-refundable. However, we do have some flexibility on this policy for some unforeseen circumstances such as weather change, environmental or public health issues.